Tell us your story

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Tell us your story

My HVCC experience

Please take a moment to complete this survey. We would like to know about your experience with the appraisal process.

I prefer to respond anonymously:

No Yes

Name

Company

Is this the first time you have visited this site?

Yes
No

Are you:?

How much did your appraisal cost?

Please enter the cost of your last appraisal

Did you know the appraiser?

Yes
No

Did the appraiser provide any proof of identity?

Did the appraiser give your his/her business card or show your a form of identification?
Yes
No
I don't remember

Was your experience with the appraiser

Favorable
Unfavorable
Neither Favorable or Unfavorable

If given the choice, would you use the same appraiser again?

Yes
No
Depends on the price charged

Tell us about your appraisal process.

Was the Appraiser from your city or familiar with your city?

Yes
No
I don't know

Was the Appraiser familiar with your neighborhood?

Yes
No
I don't know

Did you receive a copy of your appraisal before funding?

Yes
No
I don't remember

Did your Loan Originator pick your Appraiser?

Loan Originator is the person you met with to begin your loan application, i.e. Loan Officer, Mortgage Consultant, Mortgage Broker,
Yes
No
I don't know

How would you rate the quality of the appraisal compared to past appraisals?

How long did it take to get the results of the appraisal?

Did the appraisal have to be reviewed by another appraiser?

Did the appraisal process cost you extra?

Check all that apply.
No
Yes, the appraisal cost more than the past
Yes, I lost my interest rate lock due to the appraisal
Yes, the loan amount was lowered
Yes, the appraisal made the transaction take longer

Did the transaction close?

No
Yes
Yes, but not with the original terms

Do you see value in the new appraisal process?

Yes
No
I don't know

What is the zip code?

Please tell us the zip code of the property. We will use this information only to plot your information. If you need help with finding the zip, visit http://zip4.usps.com/zip4/welcome.jsp

Thank you for completing the survey.

If you would like to provide more information, please feel free to here. You can also inlcude your name & contact info. When you are done, please press submit button at the bottom.